From Service to Solutions

A disciplined journey from the Army to IT,
Where passion for technology meets a drive for excellence.

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Who I Am

After over six years in the Army—where discipline and dedication shaped my mindset—I made a bold career shift into IT in 2018. In 2019, I started from scratch as a Level 1 support technician, driven by passion and encouraged by people who believed in my potential. This opportunity laid the groundwork for a strong understanding of both technical and business aspects of IT, and sparked a journey of continuous learning and growth.

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What I Do

I’ve built strong IT support skills through years of Level 1 and 2 experience, working closely with users to resolve technical issues across Microsoft 365 and hybrid environments. I’m certified in Azure (AZ-104, MS-900) and AWS (CLF-C02), and passionate about automation and process optimization using PowerShell and Python. Currently, I contribute to infrastructure projects and support cloud operations in collaboration with architects and project teams.

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Where I'm Going

I’m passionate about deepening my skills in cloud administration, with a strong focus on optimization, automation, and scalability. I enjoy learning and continuously challenging myself—currently exploring Python, AI, and Docker to broaden my expertise. To strengthen my foundation, I’m pursuing the SC-300 and MS-102 certifications. I’m also completing a Bachelor's-level diploma to align my academic background with my technical path and long-term ambitions.

My Core Skills

A blend of hands-on expertise
Technical knowledge, and continuous learning.

  • Cloud Management

    Experienced in managing M365 ecosystem. Strong foundation in Azure/AWS. Eager to apply these skills in real-world scenarios.

  • Technical Support

    Proven Level 2 support experience, focused on troubleshooting, system reliability, and user satisfaction.

  • Automation and Scripting

    Practical use of PowerShell and Python to streamline repetitive tasks and improve IT operations.

  • Security Fundamentals

    Understanding of cloud security principles, identity access management, and adherence to Zero Trust best practices.

Get in Touch

Looking for a dedicated IT professional with a strong cloud & automation mindset?
Let’s talk and explore how I can contribute to your projects.